Service department was exceptional with a short waiting time. The buying experience was great. There was a no hassle buying experience with the sales department and the final sale with the manager went smooth.

Duarte was great helped me find the vehicle I was looking for. I am very happy with car I purchased. The buying process was quick an easy highly recommended north shore Mazda

Brian Encarnaceon and everyone at the dealership was super helpful. Lisa did a great job showing me everything when I picked up my car. The dealership is very clean and easy to get to. Everyone kept me well informed while waiting for my car to arrive.

Brian E was absolutely fantastic! Super friendly environment and went over everything in the car. Turn around time was less than 2 days! Extremely impressed.

I want to say, how pleased we were, with the entire car buying experience, at North Shore Mazda. We purchased a brand new vehicle for my daughter. Every staff member, from the sales professional and the finance manager to the General Manager were friendly and knowledgeable. They made the entire process fast and painless. 5 Stars!

I had a great experience with the service staff at North Shore Mazda. Everyone was friendly and helpful. I even received a video, detailing the service highlights and recommendations. I can't express enough, how satisfied, I was, with the whole operation.

This was my first time financing a brand new vehicle and I was nervous and anxious about the long process. Duarte Bettencourt made it very easy and quick for me! He gave me the best advice and what was in my best interest. He also went step by step so I was able to fully understand. When I had questions he clearly answered and I could not be more satisfied. If you need a new vehicle and love Mazdas I definitely recommend this place and ask for Duarte!

great service.was treated professionally and with courtesy.all questions were answered in a professional manner and felt at ease.would recommend this dealership and Duarte bettencourt

My miata's oil change was quick and uneventful (that's good); also, the short video of my car's underside with mechanic's commentary was cool.

Duarte was may salesman. He was very helpful and was extremely flexible through all parts of the process! Lisa was also great and gave a great overview of the car features!

Great experience overall. Eric was very friendly and knowledgeable. He made the whole process easy and pain free. Facilities were very nice and brand new which was a plus

Eric was fantastic. Helped me find a great cx-30 and in these current times did all he could to get me the best deal. I can’t wait to drive it

I was impressed how quickly the technician identified the noise source and fixed it in one hour. The car driving was smooth and nice after my appointment.

Great job getting me into my new Mazda 3. Eric M. Answered all my questions, thoughtful about the process. Honest from the start. The team worked to get the car ready for me to pick it up a day early, due to a change in my schedule. This is my second car from this dealership. The first was a lease.

Walked in. Was met. No pressure. And the sale was very easy to complete in two days. Very pleased. Had in stock what I was seeking. Leo was great.

Walked in. Was met. No pressure. And the sale was very easy to complete in two days. Very pleased. Had in stock what I was seeking. Leo was great.

Thanks to Duarte Bettencourt I got my CX-9 totally in love with my new car thank you for your help! I’ll recommend anyone ;) best decision I made.

Always a pleasure going here for service! Appointments are on time and work done in a timely fashion. Videos of your car show condition of the undercarriage and areas needing maintenance. Very thorough, professional and honest. They treat customers with respect and don't try to sell you things you don't need. Friendly staff too!

Made purchasing a new vehicle a pleasure! Brian our salesperson was a very good listener and brought out the perfect vehicle! Buying experience was very easy!

Eric was great in every aspect. Leased vehicle was totaled in an accident and needed new vehicle ASAP. Secured vehicle Thursday at closing and he ensured I had my vehicle before the weekend! Second great experience working with Eric! Financing was easy process, honest pricing

Dominique was excellent, again, (2nd Mazda purchase. She just made the entire process easy, smooth, with zero hassle or effort on my part. I basically showed up and she showed me out driving my new Mazda! Thanks again! See you next time!! 😀😀😀 Of course a huge thanks to Chris for introducing us in the first place! And Andrew, the sales manager…also very easy to work with! Appreciate you all and love my new whip!! 🤣🤣🤣🤣

As a first time lease buyer I was a little nervous but Duarte Bettencourt helped me out and made sure I felt comfortable before signing anything. He was very transparent with everything he did and he set me up with a great deal. Overall I'm very happy with my time spent there and recommend Mazda to anyone who might be on the fence about getting one.

As I had to wait, I was in and out within 2 hours. Having HomeDepot next door gave me the time to shop around. There was also a special sale where you got the 4th tire for $1, which was worth the trip to Danvers from Lynn.

Dealing with Mazda is a real pleasure. The entire car buying process is straightforward and transparent. There is no pressure involved at all. The same goes for the service department. Sit in the waiting area, have a coffee if you want. they even send a video to your phone showing the service performed. Stresslesss experience from start to finish.

We had a great experience at North Shore Mazda. Leo was a great sales person. He worked with me on getting me the right sized car and did not try to upsell me into a bigger SUV. The whole team stayed past closing to make sure I got it all done and did not have to come back the next day (my wish not theirs) and I bought the car Monday and drove it off the lot on Wednesday. A brand new car during the great "chip shortage". Excellent excellent experience.