Isaac Baer was the man!! Understood my limited time and he got me in and out without hesitation and was beyond helpful. Easy transaction and didn’t try to force anything and listened to my request too a T!! Go see him!!

Fantastic customer service! Isaac was terrific to work with—responsive and very helpful. Got everything I needed. Highly recommend!

Stopped in to voew a vehicle we saw online and Issac was able to quickly get us in for a test drive. He answered all our questions, took care of our concerns, and got us out of the dealership quickly. All of this while I was also trying to corral a 1 year old. Would recommend.

Issac was great at Mazda in Danvers. Easy transitions to another car. Answering all questions

Purchased preowned car and traded in our car. Matt Legere did a good job getting us through the process quickly and efficiently. I would recommend the dealer and Matt. I have had good, bad and brutal experiences at car dealers. Working with Matt turned out to be one of the good ones.

It was a phenomenal experience with everyone at this dealership, the management team is top-notch. Leased a second vehicle from them. Duarte Bettencourt was helping with my purchase. He is so easygoing, with perfect customer service skills and a great sense of humor . Everything was done quickly and promptly, and the vehicle was clean and shiny. Will buy again and recommend any of my friends and family members.

Purchased a new 2025 CX5 from North Shore Mazda in December 2024. It was the best new car buying experience I ever had (70 yr old with many new car purchases). From my salesperson Brendon Rutledge who was very detail oriented and extremely pleasant to work with to the Sales Manager Tim Mullen, Finance Manager Brian Coyle, Product Intro Person Lisa Ciani and finally Courtney Shick who contacted me to start the auto buying process!

It was a quick and easy experience selling my vehicle to North Shore Mazda. Andrew and Matt were great all the way the through, especially through the madness of the holiday season.

I recently bought a used car from Eric Martiniello. He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable throughout the process. Highly recommend!

North Shore Mazda delivered a Certified CX-5 to me in NH. Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost dead battery. Immediately notified North Shore Mazda of the two issues. Figured not a big deal, we can all agree this is not how a certified vehicle should arrive, and they would pay for the needed repairs (less than $500). Yeah, no. They agreed to reimburse me for the battery*, but not the new tire. Suggested the garage that inspected the vehicle could be responsible for the damaged tire (yeah, you read that right). Apparently, that is the "transparency" at a Joe Shaker Automotive Group dealership - well, the lack of integrity is easy to see. *Oh, and you'll be shocked to learn they never reimbursed me for the battery. Just so you're aware of the type of people running this dealership.

Issac Baer took great care of me and the purchase process from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and attention as I have had. Thank you, NSM for selling me a reliable used vehicle!

Great service from Eric M! Was patient, personable, knowledgeable and efficient. Make the car buying process fun and easy!

Arrogant! Deceptive Richard Bell Sales Manager Rude! Hung up on me with issues I was having with my purchase! SOLD a used CX9 With brake issues. Northshore Mazda the worst dealership to Deal with. Love you when you purchase but when you leave the parking lot? THEY HAVE NO SHAME IN NOT EVEN GIVING YOU ANY TIME TO EVEN SPEAK TO US! Even Hung up on me! Which tells me they knew they were wrong and had no come back. STAY CLEAR AWAY FROM NORTHSHORE MAZDA! RICHARD BELL SALES MANAGER SHOULD ATTEND SOME CUSTOMER SERVICE CLASSES!

Eric Martiniello was awesome. Made a car buying a joy! North Shore Mazda is the best.

Eric helped me lease my new Mazda CX-30. He was very friendly, knowledgeable, and accommodating throughout the entire process.