I had a great experience at Northshore Mazda, and Eric was wonderful to deal with, I have recommended Eric to my friends and family because of the great experience I had.

Came to the dealership because I had to get into a car in a short amount of time. Started talking to Leo and he knew all his stuff and was able to help me with whatever I needed. Honestly if we wanted to, we probably could have talked for two hours non-stop about anything and everything. He is a super nice guy when it comes down to it and I definitely would buy another Mazda from him in the future.

Eric is really nice and my new Mazda is pretty cool! And honestly I would really love to recommend you guys to come and tell Eric what you want!

Duarte Bettencourt. He is a good seller grate experience I recommend to anyone who wants to by a Mazda and more friendly also help me alot

I just got my brand new 2022 MAZDA CX30 from north shore Mazda. Leo was great to work with and made this whole experience enjoyable. He was very informative and patient. He worked around my schedule and helped to process all my paperwork on time. My insurance had trouble switching vehicles, and he made sure I had all the proper paperwork and guided me through it all until they got it fixed. His customer service skills are unmatched! Thank you again, Leo and the entire team at Northshore mazda.

I recently traded in my Jeep to get a Mazda. I was a little skeptical when I walked in because I had received poor service at the Jeep dealership prior. Duarte Bettencourt greeted us with such kindness and honesty and quickly helped me with the appraisal for my vehicle. Mazda offered me more than Jeep and found me the car of my dreams! It all happened so quickly I could not believe it! Duarte genuinely cared for my happiness and overall experience. He made sure everything was clear and that it made sense! The man (I forget his name) who ...

I had the pleasure of working with Leo to purchase my sons first vehicle. Leo was informative, patient and had a great personality. I would definitely recommend North Shore Mazda and thoroughly enjoyed meeting Leo, he was awesome. Thank you!

Couldn’t be happier with my experience at North Shore Mazda. We were purchasing my wife a new car, and wanted to drive several options. We were transparent that we wouldn’t be buying that day, and Duarte treated us just the same as I would expect if we shook hands on a deal. Fast forward three days, my wife decided she wanted the CX5. I showed up without an appointment to negotiate the details. Within an hour, Duarte and Rich had agreed on the price of the car, my trade value, and completed the necessary paperwork. Within 15 minutes, Brian ...

Sales consultant Leo Moreta was pleasant, helpful and either knew the answers to my questions or got them promptly. Sales Manager Andrew and Business Manager Brian Coyle were also knowledgeable and professional. No heavy-handed sales mumbo jumbo, just courteous helpful responses from all.

Excellent great salesman fair price this is the 5th madza cx9 I have leased and have never had a problem with any of them would highly recommend this dealership it's not too big and the personal touch is evident.

Good selection of cars and the turn around time to get the vehicle was quick. Worked with Eric and he was really responsive to all my questions

Eric M. was great to work with and made the car shopping experience easy and fun. I love my new Mazda and look forward to driving it for a long time.

North Shore Mazda is where you want to go to purchase a car! Purchasing any car can be a painful ordeal. That is been my experience in most all car purchases. I was pleasantly surprised at how well I was treated at North Shore Mazda. The salesperson, Duarte Bettencourt was knowledgeable, pleasant and answered all my questions. There was no pressure. He was great at matching the features I wanted in an available car. At the end of my first visit I hadn't made a decision. Duarte wanted to introduce me to the sales manager Andrew. This is the ...

We had a great experience buying our car here. Leo was awesome in every way - super easy to talk to, very knowledgeable, and made the whole car buying process feel easy! Everyone working here is so kind and helpful. I’d absolutely recommend northshore Mazda if you’re looking to get a car!

I recently purchased a CX5 from this dealership and was very happy with the entire process. In particular Duarte was a helpful, honest, and informative product consultant from beginning to end. I got a great vehicle at a great price.

Duarte was excellent!!! He was extremely friendly and very very informative about the cars, models and specific features of the different models. Best of all he really helped in determining which was the better for me and financial issues. I was trying to decide between two different models and helped me determine which was best without any pressure. I leased a car with him in 2019 and purposely came back to this Mazda in Danvers to see him to lease a new car. Keep him and never let him go!

Duarte was the best! He truly cares about his customers and goes the extra mile to help them get the best deal possible! Good vibes!

Duarte was wonderful. He spent as much time as I needed to make an educated decision. I would recommend Duarte to anyone looking for a car/Suv. Lisa who also went over the vehicle with me upon pick up was great and very detailed.

I was extremely lucky to be able to work with Duarte Bettencourt at North Shore Mazda in Danvers, Ma. I am usually an easy customer to please, but when it came to picking a new SUV I knew I would be picky. Duarte was a great listener and truly cared about what the top features I wanted my new SUV to have. He picked out an SUV to show me that we thought would be the one and I wasn't a fan about the interior. He didn't give up on me and continued to search until we found ...

We just purchased a 2022 Mazda CX30. We love the vehicle but also loved working with our salesperson Eric and the delivery specialist Lisa. From the moment we walked in, and sat with Eric, he put us at ease, had a great sense of humor and was upfront about costs. He really made the car buying experience great. Lisa helped us with setting up our Mazda connect and pairing our phones and helping us to understand the vehicle's features. Service from beginning to end was excellent. I highly recommend Eric and North Shore Mazda.

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Duarte provided topnotch service from the beginning to end of our purchase. Very informative and listens to customer needs. He assisted in finding what we needed at a price within parameters we set.

Worked with Leo. Very good customer experience and saves the headaches that one would encounter with a typical dealership. Would recommend it to people who are looking for a painless car buying experience.

We’ve purchased several cars here over the years. We’ve worked with Duarte on the past couple of vehicles. Duarte is super friendly and very helpful! Dealership is on top of things and always very professional.

We had a great experience in working with Leobel here at North Shore Mazda! He was very helpful, personable and professional and made the process quick and easy! Would highly recommend North Shore Mazda and Leobel for car leasing/purchase.

I just got my first Mazda CX3 car this Wednesday. Leo and the staffs are friendly. At the first, I was nervous about the agent will be pushy, but Leo listened to what I wanted. Leo made the process very easy and made me less nervous. They are so efficient, I just asked for the car last Friday, and I get my car Wednesday. Thank you, Leo.

From the moment I walked in, to the point of finishing up the deal, everything could not have gone smoother. Leo, Andrew and Brian made the whole process super easy and comfortable. It’s like they actually care about the person sitting across from them and take the time to get to know you and provide the best possible experience. The test drive, the attitude, everything was just great. Thank you.

We had a great experience shopping for our car with Duarte. He was a great sales man. We would recommend this dealership to our friends.

We worked with Leo throughout the entire process and we were not disappointed. He is very personable and patient especially with our two little girls running around. He was very open about the pricing up front and tried to work with whatever we were able to pay. It was my first experience with Mazda and glad I had Leo as my primary contact.

I just purchased my second Mazda, a CX-30, from North Shore Mazda. Duarte Bettencourt was my sales person. He was a pleasure to work with. If you are in the market for a new Mazda, go to North Shore Mazda and ask for Duarte.

Thank you North Shore Mazda! Duarte Bettencourt helped me with both of my recent leases. Has made the process smooth and friendly smiling from beginning to end. Recommend to all!

Duarte Bettencourt is the best! Duarte helped me purchase my new Mazda here and made it very easy. He is very transparent, patient and provided me the best customer service I’ve ever received from a car dealership. Thank you! If you’re looking for a car, call North Shore Mazda now and ask for Duarte!

I was in the market for a newer car and lived close to the dealership. I was not dead set on a Mazda CX-5 but one day when visiting the dealership I met Leo who was very kind and understanding of how I move slowly on purchases. I did not in fact buy a car that day but because Leo was so amazing by answering all my questions I decided to come back to north shore Mazda and purchase a new vehicle. The customer service is very helpful and they where not pushing a sale they just wanted me the ...

This was my first time leasing a car, and from start to finish, Eric made the process so easy! Walking into a dealership alone, not knowing much about cars, can seem a little intimidating, but Eric made me comfortable right away. He asked me what I was looking for and what I wanted in a new car and then really worked with me to find me what I was looking for. He was able to work with me to get my payments at an amount I felt comfortable with and also listened to my millions of questions. Overall, I am ...

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I love north shore Mazda I just bought my 3 Mazda , I will definitely recommend Duarte bettencourt he help me to buy what I was looking for

We recently bought a Mazda CX-5 from North Shore Mazda and it was a great experience for us. Duarte Bettencourt was our Product Consultant and he did a great job finding us a vehicle that matched our needs and within our budget. All the staff we met with were very knowledgeable and helpful and we would definitely recommend North Shore Mazda.

I had the best experience at the North Shore Mazda dealership . I have visited at least 20 car dealers in the past. Only one came close in service. What I appreciate is the sincerely and honesty that was clear from my first contact. Leo was our sales rep and he was down to earth, good sense of humor and someone you felt comfortable with. There was no pressure sales. There was no checking in with his manager multiple times. Everyone seemed great but Leo is who you need to work with. I closed the deal with Brian Coyle the Manager. I ...

Just purchased a 2018 Mazda6 with the help of Leo at North Shore Mazda. I am from Vermont and Leo answered all of my questions and even did two videos of the car that made the decision to drive down easy. Everything was straight forward with no surprises and after the purchase Leo even drove the car to Vermont and met me at the Vermont DMV on the day of my appointment. If your looking for a honest and no surprises place to buy a car I would highly recommend North Shore Mazda and especially Leo. I also financed through them ...

Mr. Duarte was great . Very kind and helpful. Great costumer service every single time we went to meet with the sales person. Everything was amazing

Mr. Duarte Bettencourt, took care us , was always on time with the paper work and meeting of appointments , great energy , a lot of communication which is really good , great customer service and I highly recommend to work him.

Duarte Bettencourt is our dealer. He was very helpful throughout the process. We absolutely loved him. Friendly, flexible, and always happy to help! We would recommend him to any customer!

I had the pleasure of working with Duarte B. He was professional and easy to work with. I especially appreciate him jumping through a few hoops to have my new vehicle ready for pickup earlier than I had originally requested.

We purcased A 2020 CX5 and we love it! Thanks for answering all our questions and being so helpful Eric Martiniello... you made this a great experience for us and our 3 year old grandson!

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Ask for Duarte, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for the beautiful red mazda cx5 2022

I had a wonderful experience buying a used car from Duarte at North Shore Mazda. He was super attentive, friendly, and knowledgeable. I would definitely recommend this dealership and Duarte to a friend!

Had a great experience here, especially working with Leo — he was the best. Leo was very helpful and informed, super responsive, and knows his stuff. He made the car buying process pleasant and joyful as it's meant to be! We love the car we got! and will cherish it for a long time. Thanks to everyone at North Shore Mazda and especially Leo (!!!) for providing us with such a delightful experience.

Eris Martiniello is a great salesperson on helping me to lease the Mazda CX 5. I have leased with Mazda North Shore for 5 years now and is the best and great service. I absolutely recommend this dealership.

Duarte was extremely helpful in getting me a new car. He went above and beyond and was extremely transparent throughout the entire process. Fastest and easiest car purchase ever. Thankful for all his help and would definitely recommend.

Duarte bettencourt was more than helpful in the car buying process. He was knowledge, efficient, and most importantly fair. He helped facilitate a moth transaction.

I had a great experience purchasing a new CX-5 from North Shore Mazda. Duarte was helpful, informative, and easy to work with. And despite a lack of inventory everywhere, they were able to get us the exact car we wanted within a couple of weeks. It was a very easy and pain free experience!

Great experience overall! Never felt sold to or pressured to buy. The sales rep Leo was awesome and did everything he could to find the car I wanted at a reasonable price.

Had Leo hook me up with a new 2022 Mazda cx30 and I couldn’t be any happier. He was very professional in handling all of my questions and made sure that I left with the perfect car for me. Can’t recommend Leo and North Shore Mazda enough, they truly did a great job making me comfortable with my purchase.

I had visited a local Mazda dealership prior to branching out and successfully working alongside North Shore mazda to attain a new primary vehicle, amid my original vehicle being a total loss during a motor vehicle industry shortage. I was a bit discouraged by the inventory available at almost all of the dealerships in the area but was pleasantly surprised at how diligent my sales rep Dominique was to find current inventory; while also exploring incoming inventory to make my purchase seamless and successful. I was open to other vehicles but I had visited North Shore Mazda in search of ...

Went to look for a car for my daughter, she really likes the CX5 they had a few that met our criteria. Leo is an exceptional salesman, he is efficient, knowledgeable, polite, always let me know what was going on, he made the whole experience run very smoothly. We got the car sooner than expected! First time Mazda buyer, would definitely go back there.

Fairly painless process. Duarte was informative and helpful. Lisa did a great job of running through the features on our new car. And we'll be back for our service stops, we love the service department.

This was my 4th Mazda 3 purchased from NorthShore Mazda. Eric Martiniello was a pleasure to do business with. Was very informative and professional. Will recommend to family and friends.

The customer service at North Short Mazda was fantastic & we were able to test drive to really get a feel for the car. Thanks, Duarte Bettencourt, for being both knowledgable and patient. We appreciated your help with this process!

The attention was excellent, I felt at home. Thank you Duarte Bettencourt for helping me choose the best option for my first investment in my life. You were excellent.

Everyone was very friendly and professional. There was no pressure to buy any specific model and he was able to get me exactly what I was looking for.

Duarte Bettencourt was a great help with getting me into my Mazda 3 hatchback. This is my 4th car I’ve leased from him and I’ve always had a good experience

I recently bought a car from this dealership with help from Eric and Brian. Eric was a wonderful salesman and kept a positive attitude throughout my very difficult car buying experience. Since my car was out of state it required so many hoops to jump through and Eric and Brian made it happen. They helped me get a car that I needed and will enjoy for a very long time. I cannot thank them enough for going above and beyond for me and for always focusing on the light at the end of the tunnel. The dealership is so beautifully ...

I would definitely recommend purchasing your Mazda at this dealership. We shopped around at different dealerships and North Shore Mazda is where we decided we wanted to do business. The service we received went above and beyond. Our sales rep, Leo Moreta, is the one to talk to! He is pleasant to work with and really knows his product. He was able to explain all the options as we compared the different models. All the people from Leo, to Brian in financing and Lisa showing us how everything works in the vehicle when we picked it up were great to ...

We had an excellent experience with North Shore Mazda, and working with Leo especially, leasing our new CX-9. Leo was very helpful in answering our questions when we were debating different models, and keeping us informed through the process.

We have purchased 3 cars from North Shore Mazda in recent years. Dominque Charles worked with us on new car purchases in 2020, 2021 and a 3rd new car purchase in March of 2022. All 3 experiences were excellent. There was no pressure from Dominque …just helpful honest answers when I had a question. She made the buying experience enjoyable. Brian in finance was also low pressure….he showed me the finance options and I picked the one that suited my needs. Lisa took her time and showed me how to set up my phone and use of the controls and stayed with me until ...

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I Always had a great experience.The service team was a pleasure to work with and tell me what I need and recommend what needs to be done

Very good place to buy a car from. Samuel my sales person was very onest and knowledgeable when it came down to choosing a vehicle. Awesome customer service.

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Service was scheduled right away. Service Department was very pleasant and explained exactly what needed to be done. I received a video of the work and a text when it was complete. It experience was seamless. Excellent customer service!!

I was extremely satisfied with my experience at North Shore Mazda. I was looking to lease a CX-5 and Duarte made sure to give me a great deal. Would definitely recommend to anyone looking into getting a Mazda!

The customer service at the North Shore Mazda dealership was excellent. Specifically, Duarte Bettencourt assisted my father and I while buying a new car. He was extremely helpful, courteous, and honest. He went above and beyond to satisfy our needs and concerns about the particular car we were looking into. I recommend going to him for anyone who is looking to purchase a car there.

Eric was the sales person I purchased my new Mazda from he was knowledgeable, friendly and not pushy! He asked what I was looking for and showed me 2 cars that fit my needs and told me to take them for a ride, 30 minutes later I bought one of them!

Duarte Bettencourt was my sales rep and he was extremely knowledgeable, respectful and Professional.. after purchasing my vehicle I felt proud and not as if I was hustled.. Duarte also went above and beyond to make sure the car was appropriate for myself and family.. thank u Duarte and MAZDA

The folks at Northshore Mazda in Peabody provide great customer service and excellent care for my (beloved) Mazda 3 I always know my car is in the best hands here.

I was very happy with the professional service of Duarte Bettencourt. I give him 10 Stars. I appreciate his kindness, he wanted to make sure i felt comfortable with this big decision.

I had a good experience there. Sam my salesman was cool, took care of everything that needed to be done to make the sale smooth.

Duarte was my salesman and he did a great job to get me out of my lease and into a new Mazda. He made the process simple and easy.

Great experience I was able to trade it in my BMW X.3 to buy a new CX five since the BMW was worth more than the new car I didn't have to pay sales tax and I was able to cut my payments on the BMW in half with the new CX five

I had a wonderful experience purchasing a new care from the North Shore Mazda. Leo M. was such a great help. He listened and went above and beyond to get me into a car that suited my needs. All my questions were answered and you could tell how knowledgeable he is. I recommend asking for him!

What a great experience I had with Eric Martiniello at North Shore Mazda. I had been with another make of cars for 20 years but because of the positive experience I had with Eric I switched to Mazda. From our first meeting to driving out of the lot in my new CX-5 everything went so smoothly. . I loved his straight forward, helpful approach to the whole car buying process

Leo was great - so pleasant and helpful from the minute we sat down with him to discuss options until we purchased our new car! We really appreciated it!

Our salesman Leo was personable, helpful and very nice to deal with. With that being said, we came in with an auto advisor from my credit union. Apparently, the financing person whose name was Brian did not appreciate that. He made us feel like second-class citizens. He was rude, condescending and had no people skills whatsoever. As a result, I graded the buying experience below only one star. The only reason I mention this is management should be aware of our experience and can hopefully correct this for future prospective buyers. Overall, the rest of our experience was very good, ...

Hands down the best car buying experience I've ever had. Leo (salesman) was great - no pressure, very responsive, fully transparent. Dan M. (General Manager) and Brian (Finance) were also excellent to deal with. Both helped me greatly through the entire process with above-and-beyond patience, compassion, and understanding. Everyone went out of their way to make sure that I was taken care of. North Shore Mazda definitely earned a customer for life.

Duarte Bettencourt was helpful from the very beginning. My parents and I walked into the store and were immediately met with a smile and an inviting attitude. He walked us through each step of the process and made it very easy to buy a car with him. Great guy, great purchase!

North Shore Mazda has been servicing my 2011 Mazda 3 for many years. I've always found them to be professional, thorough and fair. This was no exception. I keep returning!

I recently purchased a vehicle from North Shore Mazda. Leo was absolutely amazing throughout the whole process. He made this experience so easy and made sure I had all the facts on the vehicle before making my decision. I would recommend this dealership to anyone looking for a vehicle. Leo, Lisa, and Brian were all so helpful and I cannot thank them enough for making this experience so wonderful!

Leo at North Shore Mazda provided us with an exceptional level of customer service during the car buying experience. This is our 4th car we’ve bought over 20 years, from the dealership and it’s the friendly, efficient and top notch customer service that keeps us coming back. Thank you!

I recently bought my 2nd vehicle at North Shore Mazda in Danvers, MA. On 2 successive days, because I wanted to take my time with a decision, I dealt with 2 salesmen, Eric Martiniello and Leobel Moreta. Both were extremely helpful, knowledgeable, and thorough. The process went smoothly. I test drove 2 different vehicles and was very pleased with the one I purchased and the pre-owned certified program that covers my new car. I’m extremely happy with my experiences with this dealership over the past 8 years which included the servicing of my 2014 vehicle that I traded in. I will continue to go ...

Duarte Bettencourt was extremely helpful and friendly from beginning to end. Got the deal done with no hassle. There was zero pressure to buy add-ons and there were no surprise charges. The dealership as a whole is a bit loose with COVID safety. Everyone I worked with wore masks upon my request, but it was obviously not a top priority for many of the staff.

Great place, fast service. Eric Martiniello helped me get my BMW 328i. The license plate was supposed to get ready after weekends, but he made it ready on the day I bought the car! Very nice guy, reliable dealer!

I got a car through Duarte. He was very nice and fast. He was very helpful, and made it really easy for me to get a used CX-5. I would definitely go back.

Duarte was really transparent from the beginning. Really tried getting the best deal possible. And Brian the financial manager went above and beyond to get me my car. Really appreciate what these gentlemen did for me and my first car purchase.

My soft tire alert signal appeared unexpectedly. I drove straight to North Shore Mazda with no call or appointment, and they took care of me immediately, solving the problem with a smile and a very reasonable charge.

great experience quick and easy. i highly recommend dealership. Best car spot in the north shore area. Must be the first spot you stop for car shopping you won’t be disappointed i promise you!

We have purchased 2 cars from North Shore Mazda in recent years. Eric Martiniello worked with us on a new car purchase in 2019 and a 2nd used car purchase recently. Both experiences were excellent. Eric and other staff were very straight forward and easy to communicate with. The process was transparent and head ache free. We are very happy with both vehicles and highly recommend Eric and North Shore Mazda.

We have purchased 2 cars from North Shore Mazda in recent years. Eric Martiniello worked with us on a new car purchase in 2019 and a 2nd used car purchase recently. Both experiences were excellent. Eric and other staff were very straight forward and easy to communicate with. The process was transparent and head ache free. We are very happy with both vehicles and highly recommend Eric and North Shore Mazda.

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North Shore Mazda helped me to find the perfect used CX5 for my daughter, and went the extra mile to get the deal done quickly and even delivered the car to me at my town's town hall.

My third Mazda purchase was a breeze thanks to Duarte Bettencourt. I continue to have a great experience with Mazda and I enjoy my drive.

Went in because of a noticeable thumping in the front. I must have thrown the object (Nail? Screw?) because tech heard the hissing right away. Plugged it, did a quick inspection of the underbody and I was on my way. $50. The service managers seem to be great guys.

This was my first time purchasing a car from North Shore Mazda and it was a great experience! I worked with Duarte, and he was excellent. I highly recommend this dealership!

I returned to North Shore Mazda for a new CX-30 after a great experience with them buying and servicing my 2016 Mazda3 for the past five years. Duarte, my consultant was great to work with and he and Rich, the Sales Manager were able to put a great package together for me. I talked with several dealerships and kept coming back to North Shore. I love the car, as well. Loved my old Mazda3 But the new CX-30 has been a revelation.

I have always has a great experience with the service department The knowledge of the staff and always directing me on what needs to be done. I have always dealt with John Burke and he has been very helpful.

Brought my car in for its 30,000 mile Mazda Recommended checkup and maintenance. They did everything as advertised and the car is running like brand new again.