I was in the market for a newer car and lived close to the dealership. I was not dead set on a Mazda CX-5 but one day when visiting the dealership I met Leo who was very kind and understanding of how I move slowly on purchases. I did not in fact buy a car that day but because Leo was so amazing by answering all my questions I decided to come back to north shore Mazda and purchase a new vehicle. The customer service is very helpful and they where not pushing a sale they just wanted me the customer to be happy.

This was my first time leasing a car, and from start to finish, Eric made the process so easy! Walking into a dealership alone, not knowing much about cars, can seem a little intimidating, but Eric made me comfortable right away. He asked me what I was looking for and what I wanted in a new car and then really worked with me to find me what I was looking for. He was able to work with me to get my payments at an amount I felt comfortable with and also listened to my millions of questions. Overall, I am very happy with my experience and will definitely return!

I love north shore Mazda I just bought my 3 Mazda , I will definitely recommend Duarte bettencourt he help me to buy what I was looking for

We recently bought a Mazda CX-5 from North Shore Mazda and it was a great experience for us. Duarte Bettencourt was our Product Consultant and he did a great job finding us a vehicle that matched our needs and within our budget. All the staff we met with were very knowledgeable and helpful and we would definitely recommend North Shore Mazda.

I had the best experience at the North Shore Mazda dealership . I have visited at least 20 car dealers in the past. Only one came close in service. What I appreciate is the sincerely and honesty that was clear from my first contact. Leo was our sales rep and he was down to earth, good sense of humor and someone you felt comfortable with. There was no pressure sales. There was no checking in with his manager multiple times. Everyone seemed great but Leo is who you need to work with. I closed the deal with Brian Coyle the Manager. I found him also honest and sincere. We now love our new Mazda CX5 and it performs great. Diana and Dave

Just purchased a 2018 Mazda6 with the help of Leo at North Shore Mazda. I am from Vermont and Leo answered all of my questions and even did two videos of the car that made the decision to drive down easy. Everything was straight forward with no surprises and after the purchase Leo even drove the car to Vermont and met me at the Vermont DMV on the day of my appointment. If your looking for a honest and no surprises place to buy a car I would highly recommend North Shore Mazda and especially Leo. I also financed through them and Brian made the process quick and painless.

Mr. Duarte was great . Very kind and helpful. Great costumer service every single time we went to meet with the sales person. Everything was amazing

Mr. Duarte Bettencourt, took care us , was always on time with the paper work and meeting of appointments , great energy , a lot of communication which is really good , great customer service and I highly recommend to work him.

Duarte Bettencourt is our dealer. He was very helpful throughout the process. We absolutely loved him. Friendly, flexible, and always happy to help! We would recommend him to any customer!

I had the pleasure of working with Duarte B. He was professional and easy to work with. I especially appreciate him jumping through a few hoops to have my new vehicle ready for pickup earlier than I had originally requested.

We purcased A 2020 CX5 and we love it! Thanks for answering all our questions and being so helpful Eric Martiniello... you made this a great experience for us and our 3 year old grandson!

Ask for Duarte, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for the beautiful red mazda cx5 2022

I had a wonderful experience buying a used car from Duarte at North Shore Mazda. He was super attentive, friendly, and knowledgeable. I would definitely recommend this dealership and Duarte to a friend!

Had a great experience here, especially working with Leo — he was the best. Leo was very helpful and informed, super responsive, and knows his stuff. He made the car buying process pleasant and joyful as it's meant to be! We love the car we got! and will cherish it for a long time. Thanks to everyone at North Shore Mazda and especially Leo (!!!) for providing us with such a delightful experience.

Eris Martiniello is a great salesperson on helping me to lease the Mazda CX 5. I have leased with Mazda North Shore for 5 years now and is the best and great service. I absolutely recommend this dealership.

Duarte was extremely helpful in getting me a new car. He went above and beyond and was extremely transparent throughout the entire process. Fastest and easiest car purchase ever. Thankful for all his help and would definitely recommend.

Duarte bettencourt was more than helpful in the car buying process. He was knowledge, efficient, and most importantly fair. He helped facilitate a moth transaction.

I had a great experience purchasing a new CX-5 from North Shore Mazda. Duarte was helpful, informative, and easy to work with. And despite a lack of inventory everywhere, they were able to get us the exact car we wanted within a couple of weeks. It was a very easy and pain free experience!

Great experience overall! Never felt sold to or pressured to buy. The sales rep Leo was awesome and did everything he could to find the car I wanted at a reasonable price.

Had Leo hook me up with a new 2022 Mazda cx30 and I couldn’t be any happier. He was very professional in handling all of my questions and made sure that I left with the perfect car for me. Can’t recommend Leo and North Shore Mazda enough, they truly did a great job making me comfortable with my purchase.

I had visited a local Mazda dealership prior to branching out and successfully working alongside North Shore mazda to attain a new primary vehicle, amid my original vehicle being a total loss during a motor vehicle industry shortage. I was a bit discouraged by the inventory available at almost all of the dealerships in the area but was pleasantly surprised at how diligent my sales rep Dominique was to find current inventory; while also exploring incoming inventory to make my purchase seamless and successful. I was open to other vehicles but I had visited North Shore Mazda in search of a specific vehicle which was the 2022 Mazda CX 30 carbon edition (non turbo). In a few short minutes I was able to secure that specific vehicle, be walked through numbers, and have a very personable guide in the process. She was a gem. She understood my wants and needs; and her team was open to working with my timeline.

Went to look for a car for my daughter, she really likes the CX5 they had a few that met our criteria. Leo is an exceptional salesman, he is efficient, knowledgeable, polite, always let me know what was going on, he made the whole experience run very smoothly. We got the car sooner than expected! First time Mazda buyer, would definitely go back there.

Fairly painless process. Duarte was informative and helpful. Lisa did a great job of running through the features on our new car. And we'll be back for our service stops, we love the service department.

This was my 4th Mazda 3 purchased from NorthShore Mazda. Eric Martiniello was a pleasure to do business with. Was very informative and professional. Will recommend to family and friends.

The customer service at North Short Mazda was fantastic & we were able to test drive to really get a feel for the car. Thanks, Duarte Bettencourt, for being both knowledgable and patient. We appreciated your help with this process!